As all of us make changes to our daily routines to get accustomed to the situation as it evolves, The BAE team is working hard to make sure we continue a high level of service despite current circumstances.
Here are answers to some frequently asked questions we've been getting as well as information on how we're responding to changing global circumstances and needs.
Where is my BAE Athletica order produced and shipped from?
BAE Athletica utilizes a international fulfillment network to make sure the items from your order are produced and shipped from a third party center as close to your shipping address as possible. This also helps insure that there is minimal impact from current import and shipping restrictions?
Can I get COVID-19 from a product bought on BAE Athletica?
We care deeply about the health and safety of all BAE Athletica customers and community members, as well as their confidence in the safety of the products sold on BAEAthletica.com. We are closely monitoring guidance from the Centers for Disease Control and Prevention (CDC) as well as the World Health Organization (WHO) around the spread of COVID-19:
“In general, because of poor survivability of coronaviruses on surfaces, there is likely very low risk of spread from products or packages that are shipped over a period of days or weeks at ambient temperatures .”
-Centers for Disease Control and Prevention (CDC) (23 March 2020)
“The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low.”
-World Health Organization (WHO) (23 March 2020)
As new information is constantly becoming available about the novel coronavirus COVID-19, we encourage you to continue to refer to guidance from reputable organizations like the CDC and WHO for the most up to date information.
Will the delivery time for my order be affected?
At this time, the manufacturers and shipping carriers that are fulfilling orders from BAE Athletica are operating with the same quality guidelines and on-time production as usual. For the most accurate information regarding deliveries to your area, we recommend checking with your local carriers and/or governments to see if deliveries may be restricted or disrupted, affecting the estimated delivery date for your order.
Please don't hesitate to reach out via our contact page or social channels with any questions that you might have during this time.
BAE Athletica Community